Terms of service
Terms of Service
These terms outline the relationship between you and BARHAQ when you visit our website, purchase our products, or use our services.
Welcome to BARHAQ
Welcome to BARHAQ. These Terms of Service govern your access to and use of the BARHAQ website and your purchase of products from BARHAQ.
By accessing our website, browsing our products, creating an account, or placing an order, you acknowledge that you have read and agree to these Terms of Service.
About BARHAQ
Using Our Website
You agree to use the BARHAQ website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of our website.
You must not use the website to engage in fraudulent activity, attempt unauthorized access, interfere with our systems, or misuse our services.
- Do not attempt to gain unauthorized access to our website, systems, accounts, or databases.
- Do not use automated systems to scrape, copy, or extract substantial amounts of website content without permission.
- Do not submit false, misleading, fraudulent, or unauthorized information.
- Do not use our website for any unlawful purpose.
- Do not interfere with the normal operation or security of the website.
Products & Product Information
We make reasonable efforts to ensure that product descriptions, photographs, measurements, colors, materials, and other product information displayed on our website are accurate and helpful.
However, the appearance of colors may vary depending on your monitor, phone, browser, screen settings, lighting, and photography conditions.
Minor variations in fabric texture, finish, color, measurements, or appearance may occur and do not necessarily indicate a defect.
Please review the applicable product information and size guide before placing an order. Measurements are provided as a guide and may have minor manufacturing tolerances.
Limited Production
BARHAQ intentionally produces selected pieces in limited quantities.
Product availability is not guaranteed, and an item may sell out without notice.
A product that becomes unavailable may not necessarily be restocked in the same color, fabric, design, or quantity.
Prices & Payments
Product prices are displayed on our website in the applicable currency shown to you at checkout.
Prices may change from time to time. The price applicable to your order is the price displayed at the time your order is placed.
Shipping charges, applicable taxes, duties, or other government-imposed charges will be handled as described on our website and at checkout.
Payments may be processed through third-party payment providers. BARHAQ does not guarantee that every payment method will be available for every customer, order, or destination.
Orders & Acceptance
When you place an order through BARHAQ, you are submitting a request to purchase the products selected in your order.
An order confirmation email confirms that we have received your order. It does not necessarily mean that BARHAQ has accepted every aspect of the order.
We reserve the right to cancel or refuse an order in reasonable circumstances, including:
- Product availability issues.
- Pricing, product, or listing errors.
- Suspected fraudulent or unauthorized activity.
- Payment authorization or processing problems.
- Incorrect or incomplete customer information.
- Shipping restrictions or circumstances that prevent fulfillment.
- Other legitimate legal or operational reasons.
If we cancel an order after payment has been received, we will issue the applicable refund.
Shipping & Delivery
BARHAQ offers worldwide shipping.
Our current estimated delivery windows are:
Orders are generally prepared and dispatched within 1–2 business days after successful payment.
Delivery estimates may be affected by customs clearance, carrier delays, weather, holidays, incorrect address information, or other circumstances outside our reasonable control.
Please refer to our Shipping Policy for complete information about delivery, customs, duties, tracking, and shipping charges.
Returns & Refunds
Eligible products may be returned according to our Returns & Refunds Policy.
Our standard return window is 14 days from delivery, subject to the eligibility requirements described in our Returns & Refunds Policy.
Please review that policy before purchasing if you have questions regarding eligibility, exchanges, return shipping, refunds, or hygiene-related restrictions.
Customs, Duties & Import Charges
BARHAQ ships internationally. Depending on your destination, your order may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by local authorities.
Government-imposed charges are outside BARHAQ's control. Where applicable, such charges may be the responsibility of the customer.
We recommend checking your country's import requirements before placing an international order.
Intellectual Property
All content associated with BARHAQ is protected by applicable intellectual-property laws and remains the property of BARHAQ or its respective licensors unless otherwise stated.
This includes, without limitation:
- BARHAQ name and brand identity.
- Logos, marks, symbols, and visual identity.
- Product names and descriptions.
- Product photography and campaign imagery.
- Videos, graphics, artwork, and website designs.
- Original written content and creative materials.
You may not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit BARHAQ content without prior written permission.
Reviews & Customer Content
If you submit a review, photograph, comment, testimonial, or other content to BARHAQ, you represent that you have the right to submit that content and that it does not violate another person's rights.
By submitting content, you grant BARHAQ a non-exclusive, worldwide, royalty-free right to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law and our Privacy Policy.
BARHAQ may remove content that is unlawful, fraudulent, abusive, misleading, offensive, or otherwise inappropriate.
Third-Party Services
Our website may use third-party services and technologies, including payment providers, shipping services, analytics, advertising platforms, applications, social-media services, and other technology providers.
Third-party services may operate under their own terms, conditions, and privacy policies.
BARHAQ is not responsible for the independent policies, practices, availability, or performance of third-party services outside our reasonable control.
Website Availability
We aim to keep the BARHAQ website available and functioning properly, but we cannot guarantee uninterrupted access, complete availability, or that the website will always be free from errors or technical interruptions.
We may temporarily suspend, modify, or discontinue portions of the website for maintenance, updates, security, operational reasons, or other legitimate purposes.
Fraud & Order Abuse
BARHAQ takes payment fraud, account abuse, fraudulent returns, chargeback abuse, and other deceptive activity seriously.
Where reasonably necessary, we may investigate suspicious transactions and take appropriate action, including cancelling orders, restricting accounts, or cooperating with payment providers and relevant authorities.
These measures are intended to protect BARHAQ and our customers from fraudulent or abusive activity. They do not limit any consumer rights that cannot legally be excluded.
Limitation of Liability
To the maximum extent permitted by applicable law, BARHAQ will not be responsible for indirect, incidental, special, consequential, or punitive losses arising from your use of our website or services.
BARHAQ's responsibility relating to a particular purchase will, where legally permitted, be limited to the amount paid for the relevant product or service giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, damages, liabilities, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.
Governing Law
These Terms are governed by the applicable laws of the jurisdiction in which BARHAQ operates, subject to any mandatory consumer-protection rights and laws that apply to customers in their place of residence.
Nothing in these Terms is intended to prevent a customer from exercising mandatory rights available under the laws applicable to their purchase or place of residence.
Changes to These Terms
BARHAQ may update these Terms of Service from time to time to reflect changes to our business, website, products, services, or legal requirements.
The latest version will always be published on this page.
Your continued use of the website after an updated version becomes effective may constitute acceptance of the revised Terms, to the extent permitted by applicable law.
Contact BARHAQ
If you have questions about these Terms, an order, our products, or any of our policies, please contact our team.
Questions about these terms?
We're here to help. Contact BARHAQ if you need clarification about an order, product, policy, or these Terms of Service.
support@barhaq.com+44 7453 408220